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System Requirements

This document outlines the minimum and recommended system requirements for installing and running Uniconnect. Meeting these requirements is essential for a stable and performant deployment.

Supported Operating Systems

We recommend using a recent, stable Linux distribution. Officially supported operating systems include:

  • Debian 12 (Recommended)
  • Ubuntu Server 22.04 LTS
  • Other recent Debian-based distributions (supported on a best-effort basis)

Hardware Specifications

The following hardware guidelines are for a single-node Uniconnect deployment.

ResourceMinimum RequirementRecommendedNotes
vCPU2 Cores4+ CoresMore cores improve performance and concurrency.
RAM4 GB8 GB or moreIncrease RAM for high call or chat volumes.
Storage40 GB100 GB or moreAllocate additional space for logs and recordings.

Network and Connectivity

Your server must have outbound internet access to the following endpoints for licensing, updates, and dependencies:

  • uniconnect.license.uniconnect.io (for license activation and validation)
  • release.manager.uniconnect.io (for system updates)
  • docker.io (for Docker engine installation via the convenience script)

A stable internet connection with low latency (<100ms) to your primary user regions is highly recommended for optimal performance.

Software Dependencies

  • Docker Engine: A modern, stable version of Docker is required. The installation script will attempt to install it automatically if it is not already present.
  • Uniconnect License Key: A valid license key is necessary to activate the platform after installation.

Supported Web Browsers

The Uniconnect web interface is fully supported on the latest versions of modern browsers.

BrowserMinimum VersionNotes
ChromeLatest 2 releasesFully supported.
FirefoxLatest 2 releasesFully supported.
EdgeLatest 2 releasesFully supported.
Safari16+ (macOS/iPadOS)Basic functionality is validated.

Default Network Ports

The following ports are used in a default Uniconnect deployment. Ensure they are not blocked by a firewall.

PortPurposeScope
5111Web-based installation and configurationExternal
80/443/445HTTP/HTTPS accessExternal

Please adjust your firewall rules according to your specific infrastructure and security policies.

Installation Prerequisites Summary

Before proceeding with the installation, please ensure you have the following:

  • A provisioned server running a supported Debian-based Linux distribution.
  • Firewall rules allowing outbound internet access to the required domains.
  • Unrestricted access to the required internal and external network ports.
  • A valid Uniconnect license key.

Once all prerequisites are met, you can proceed to the Installation Guide.