Overview

Uniconnect Analytics Overview

Uniconnect Analytics brings together insights from CRM, Telephony, Campaigns, AI, and Messaging into a unified analytics experience. The platform simplifies exploration, visualization, and decision‑making by offering multiple ways to access, analyze, and interpret data.

UniConnect delivers analytics through:

1. Quick Insights

Quick Insights delivers fast and straightforward access to essential metrics. Data can be filtered in multiple ways to display only the information needed at the moment.This is ideal for simple, on‑the‑spot data checks when a full report or dashboard is not required.

Learn More (link to quick insights)

2. Uniconnect Reports

Uniconnect Reports offers both ready‑to‑use report templates and fully customizable report options. Built‑in templates provide a quick start for common analysis needs, while custom reports allow adding personalized layouts, visuals, and metrics. This section supports detailed analysis and recurring reporting

Learn More (link to Built-in Reports From Templates) | (link to Build-Your-Own Reports)

3. Uniconnect Dashboards

Uniconnect Dashboards provides real‑time visual monitoring using charts, metrics, and widgets. Prebuilt dashboard templates allow quick setup for common tracking needs, while customization options support building dashboards tailored to specific operational goals. Dashboards are ideal for ongoing monitoring and fast decision‑making.

Learn More (link to Built-in Dashboard From Templates) | (link to Build-Your-Own Dashboard)

4. Auri AI Insights

Auri AI Insights uses Uniconnect’s AI engine to instantly convert raw data into charts and graphs. Auri highlights trends, patterns, and key findings without requiring manual design or configuration. This option is ideal for quick exploration or when a fast visual understanding is needed.

Learn More (Auri AI Insights)